Click here

Terms and Conditions

All our quotations, sales and deliveries are subject to the following terms and conditions and which shall form part of every contract for the sale or supply of goods by us the supplier to you the purchaser. Any alternation or addition shall not form a part of the contract unless agreed by a director or the Company prior to delivery. All goods are offered and sold as replacement parts only, manufacturers names, part numbers, pictures and illustrations are used for identification purposes only. All other terms proffered by the purchaser are excluded and the acceptance by you the purchaser of goods supplied by us the supplier shall be an acceptance of these Terms and Conditions of Sale to the exclusion of all others.

No order shall constitute a contract until it has been accepted and confirmed by the company Director. Orders can be received by fax or email, telephone orders are acceptable, but if these are not confirmed by fax or email, we will not accept responsibility of the accuracy of the order.

Dates are confirmed after receipt of order and whilst being given in good faith and as accurately as possible, no liability can be accepted for such dates not being kept. Where orders are placed for non-stock items which are specially obtained, cancellation cannot be accepted after confirmation of order.

Normally quoted and held for at least 30 days but the right is reserved to alter without prior notice in case of Exchange rate fluctuations or duties between country of supply and Great Britain, or through the unforeseen Increases in raw material costs effecting product supplies. All prices are exclusive of Value Added Tax which will be charged at current rate prevailing at invoice date.

All inland orders will be despatched where possible by our own van delivery service. For orders that can not be delivered by our own van delivery service, transport will be arranged by post or carrier of our choice unless otherwise instructed by you the purchaser. Charges for transport will be paid for by you the purchaser unless otherwise agreed in writing.

Payment Terms
All payments of goods/services supplied to credit account holders must be made no later than 30 days from the end of the month in which the goods/services were supplied, unless otherwise authorised in writing by a Director of the company. Payment of good/services supplied to non-account holders must be paid for immediately upon receipt or in the case of posted items, in advance of despatch.

Retention of Title
Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with us the supplier until us the supplier has received payment of the full price from you the purchaser. Non payment of goods can result in us the supplier requesting the purchaser to return the goods and shall have the irrevocable right to enter by it’s servant or it’s agents the customers premises where the goods are stored, or believed to be stored, for the purpose of possessing them. Us the supplier shall be entitled to use reasonable force for the purpose of exercising its rights of entry under this condition, and shall not be liable for any damage caused to the premises or property in the exercise of such rights.

The purchaser must inspect the packing and contents on arrival, any damage, shortages or goods incorrectly supplied
are to be notified within 3 days and, if damaged, confirmed to both the carrier and ourselves. Claims for non-delivery of goods should be made in writing to us within 21 days from date of despatch in the case of inland orders and 30 days from despatch in the case of export orders.

This is only possible after our written approval and agreement. The invoice number and date must be quoted against which any faulty goods or goods no longer required, are being returned. Any goods supplied according to customer’s order and then returned will incur a minimum handling charge of 20%. Goods cannot be accepted for credit if returned more than one year from date of invoice. This does not affect your statutory rights.

The customer shall be responsible for returning all old units subject to surcharges and any carriage charges incurred unless otherwise agreed in writing. Returns of old units can be arranged for collection from our own van delivery service where possible, and for collection of old units where not possible, we can arrange for collection of old units via a carrier or postal service. Invoices incurring surcharges must be paid for in full within normal payment terms and a credit note will be issued when the old, corresponding unit is returned. No old unit will be accepted for credit if returned more than 6 months from date of purchase.

The company warrants all goods supplied by it to be free from defects in material or workmanship under normal use for 12 months from the date of purchase unless otherwise agreed in writing. This warranty is applied only to products supplied and is limited either to the replacement of the product or a refund of the purchase value. This does not extend to defects caused by wear and tear, accidental damage, water and oil damage, corrosion, neglect or misuse. Should any defects be alleged in the goods supplied by us within the warranty period, the defective goods should be returned to us free to our warehouse after our written consent and will be substituted free of charge if, after inspection the defect is solely due to faulty or poor workmanship. Completion of a warranty card must be produced and accompanied with the returned goods.

Limitation of Liability
We accept no liability for consequential damage, loss or personal injury (except where this has been caused by our negligence) of whatsoever kind as a result of the use of any goods sold by us nor can we undertake to bear the cost of any work involved in refitting a new or repaired part.

Enter your part number and press enter.
e.g. LRB00419 or UNA800

Number of parts included is constantly increasing.

Read more about opening a Trade Account with Universal.

Universal Rotating
Electrics Ltd

Unit 18-20
Pembroke Business Centre
Gardiners Lane South
SS14 3HY


+44(0)1268 662210


+44(0)1268 525323